Frequently asked questions

Ruhali is a WeChat mini program that turns photos into artworks. The steps are simple: upload a portrait, a family photo or a pet, choose an art style (classical oil painting, gongbi, ink wash, Dunhuang murals, and more), confirm, then wait for the result — you can save and download your own art portrait.

Sharp, front-facing portraits taken in natural light give the most stable results. Family photos and pet photos work as well. We recommend avoiding heavy facial obstruction, heavy blur or very dark shots. The result depends on the original photo and the style you choose.

Ruhali charges in credits or generations, depending on style and resolution. Every new user gets a first free generation, so you can try a work before paying. Current prices are shown inside the mini program.

Previews and share images carry a light watermark to protect the work. Watermark-free HD versions can be unlocked with the corresponding benefit in the mini program. The watermark is for display and anti-abuse only and does not affect your own use of the artwork.

Ruhali processes your photo only to the extent needed to generate the artwork, and stores, uses and protects it in line with our privacy policy. Please do not upload photos containing other people’s sensitive information or rights; minors need guardian consent.

It usually takes a few minutes, and a little longer at peak times. Portraits, family photos and pets are all supported. If a generation fails, credits or generations are returned according to the rules, so you can retry or use another photo.

There are three categories and dozens of styles: Classical Art (Renaissance, Baroque, Classicism, Romanticism, Impressionism…), Eastern Aesthetics (Ming-Qing court painting, gongbi, ink wash, Song painting, Dunhuang murals, Tang style…) and Modern Art (black-and-white film, Republican-era retro, Art Deco, Pop, minimalism…). Each style has its own prompt and reference images — it is not a simple filter.

Credits vary by style — around 20 credits for a basic style, plus 10 credits for each additional photo. New accounts receive a gift of credits, so you can try one artwork for free before deciding. The exact cost is shown before generation.

Yes, and it is the recommended approach. The same photo looks completely different across styles — dignified in Renaissance, airy in ink wash, nostalgic and grainy on film. Making one in each style and picking the closest to your memory is a fast way to find the right look.

Yes — family, couple and group photos are all supported. Two to four people give the best results, with each face kept in detail. Beyond five, facial detail thins noticeably. For larger groups, splitting into two or three separate artworks and hanging them as a series works better.

Yes — pets are one of the most popular subjects. Cats and dogs each have dedicated styles: the Noble Pet Portrait, Dunhuang Auspicious Beast, and pet versions of every school. Anatomy and fur stay realistic — they are never given human bodies, only period-appropriate attire.

Yes. Once you unlock the high-resolution version you can download the original and print it at its 4:5 ratio or send it for framing. Classical oil styles look best in dark or gold frames. Print at A3 or larger — the bigger it is, the more detail holds up.

If generation fails, credits are returned according to the rules — you can retry or use a different photo. If you are simply not satisfied, try another style first: styles differ greatly in feel, and many people find their second attempt is the one. If it still is not right, contact support and explain.

Yes — they are two doors to the same product, and your artworks are shared between them. The website works right in your browser with nothing to download, which suits people who want to see the result before committing. The Mini Program is smoother on a phone and easier to share with WeChat contacts. Both use the same account and credits.

Yes — it is the most common use of Ruhali. Wedding photos, children, old photographs and pets all make good subjects, for birthdays, anniversaries, weddings or graduations. The recipient receives something that can hang on a wall, which outlasts any physical gift.

No. If an identical generation is already in progress, it is merged into the same task and no extra credits are charged. But if you want a genuinely different version — a new angle, or simply another take — that counts as a new task and uses credits normally.

The product mainly supports portraits, family group photos and pets. Landscapes and still lifes can be attempted with some styles, but results are most reliable when the subject is clear. If you want a landscape painted as a classical oil painting, the Dunhuang and ink-wash series fit better than most.